P2P Marketplace Terms

1. Naturaleza del servicio

Gudfy operates a Marketplace where registered users can list and buy digital products from each other. For third-party offers, Gudfy acts as a platform facilitator: it is not a party to the sale and does not hold funds. Offers clearly identified with the “Oficial Gudfy” are sold directly by Gudfy and may use authorized technology providers to issue and reconcile the product.

2. Seller Responsibilities

• Only publish accounts that are in your legal power.
• Describe the accounts truthfully (duration, type, limitations).
• Honor the guarantee offered and replace fallen accounts within the declared period.
• Respond in good faith to buyer questions and disputes.
• Coordinate with the buyer only through Gudfy's internal chat.

3. Responsibilities of the buyer

• Make payment directly to the seller's method before uploading the screenshot.
• Upload real and legible capture of the payment made.
• Do not publish personal data of third parties or use the platform for fraud.
• Honestly rate the seller after the transaction.
• Coordinate with the seller only through Gudfy's internal chat.

3 bis. Communication between parties — only by Gudfy

Sharing or requesting WhatsApp numbers, phone numbers, social media accounts or other external contact channels is prohibited in Marketplace questions and answers, commercial proposals and ordinary order chats. As an exception, while an order has an active dispute, either party may include the contact identifiers, instructions and evidence strictly needed to document or resolve the incident. The conversation and any agreement must remain recorded in Gudfy. Using this exception to divert new sales outside the platform may result in suspension.

4. Payments and funds

En ofertas de terceros, los pagos se realizan directly between buyer and seller through the published methods, and Gudfy does not receive or hold those funds. For an offer labeled “Oficial Gudfy”, the buyer pays through the official method shown in the order and Gudfy acts as the seller.

5. Disputas

En ofertas de terceros, las disputas se resuelven directamente entre las partes; Gudfy may moderate the platform but does not guarantee recovery of funds. For “Oficial Gudfy”, support reviews automated issuance, reconciliation and, when applicable, the refund based on the order’s verifiable status.

Gudfy reserves the right to suspend accounts with patterns of repeated abuse, but cannot guarantee recovery of funds.

6. Prohibited content

Posting is not allowed:

• Accounts obtained through fraudulent means (stolen cards, phishing).
• Descriptions with offensive, pornographic or illegal content.
• Personal data of third parties (email/phone number that is not yours).
• Products that violate the Terms of Use of the original platforms (Netflix, etc.) — at the user's risk.
• WhatsApp numbers, phone numbers or any external contact details in listings, descriptions, questions, commercial proposals or ordinary order chats. The only exception is information strictly needed in an active dispute.

7. Limitation of liability

To the fullest extent permitted by law, Gudfy is not liable for direct, indirect or consequential damages arising from use of the Marketplace, including loss of money, account failures, seller breaches or fraudulent use by other users.

8. Account suspension

Gudfy may temporarily or permanently suspend a user who violates these terms, with or without notice. In case of suspension, the user's pending orders are automatically cancelled.

9. Modificaciones

Gudfy may update these terms. Changes come into effect when notified on the platform. Continued use after notification constitutes acceptance.

Accepting these terms is a requirement to publish or purchase on the Marketplace. If you do not agree, do not use this functionality — you can continue using the rest of Gudfy without restriction.